Frequently Asked Questions

Q: What colors are available and will you be adding new colors soon?

A: We currently offer 8 colors: Black, Hunter Green, Caribbean, Essential Grey, Light Blue/Cecil, Navy, Royal, Wine. Additional colors will be added as we build our brand.

Q: Do you offer maternity pants?

A: We do not currently have maternity style pants.

Q: Do you have petite or long sizes?

A: We currently do not offer petite or long sizes.

Q: What are the washing instructions for Essential Threads garments?

A: Wash in warm water with standard detergent. Dry on delicate cycle and remove garments immediately to reduce wrinkling. Do not use fabric softener.

Q: Are your scrubs bleach resistant?

A: No. Do not use chlorine bleach.

Q: Do you have discounts for Group orders?

A: Yes, please email info@essentialthreads.com.

Q: Will you add our logo to group orders?

A: Yes, please email info@essentialthreads.com.

Q: What is your return policy?

A: Essential Threads will happily accept your return for unwashed, unworn garments in original condition with all tags attached. Returns are accepted within 30 days of ship date for a full refund. Exchanges can be made within 30 days of the original ship date. 

Embroidered, closeout sale or promotional items are not eligible for refunds or exchanges, but credits may be issued. Group order returns are subject to a 20% restocking fee.

Please send all returns to:

Essential Threads

1537 Greensburg Pike

West Newton, PA 15089

Please refer to the returns section of our website for further information.

Q: Does Essential Threads guarantee its items?

A: Yes, Essential Threads guarantees its items to be free of manufacturer defects and will accept returns for items deemed defective beyond normal wear and tear. Defective items will be replaced with Essential Threads credit.

Q: What is the advantage of Essential Threads antimicrobial technology?

A: Durability and quick kill rates, and our environmentally friendly garments were tested with various pathogens to confirm 4 log reduction of these pathogens through 100 washes.

Q: How long will the antimicrobial features in Essential Threads products last?

A: Essential Threads antimicrobial fabrics have been tested through 100 industrial washes, which is estimated to be 2 years of use under normal conditions.

Q: How long will Essential Threads fluid repellency last?

A: Approximately 50 industrial washes, or about 1 year of use under normal conditions.

Q: How does the antimicrobial technology work?

A: It is a 3-Pronged Attack.

  1. DISRUPTION OF THE CELL WALL COUPLING ENZYME- Our technology halts the addition of the main building block of a cell wall. By blocking further development, as the cell wall degrades, there is no mechanism in place by which to repair or replace those weak wall components. Over time the cell wall will just fall apart.
  2. DISRUPTION OF THE RESPIRATORY CYCLE- Our technology binds to nutrients, making them unable to be processed normally by a cell. If the cell cannot bind to the nutrients, the cell starves to death for lack of nutrition.
  3. INHIBITION OF ATP SYNTHESIS- Every cell in the body requires energy to survive, grow, and multiply. A cell gains energy through the conversion of molecules into ATP. The process of converting energy requires Hydrogen ions, like gasoline in a car for combustion. Our technology prevents the uptake of Hydrogen ions by the cell, therefore starving the engine of the fuel it requires; in this case, the production of ATP for energy.

Q: Does Essential Threads unique antimicrobial features have any adverse effects on the comfort or quality of the garment?

A: Our technology does not cause skin irritation issues, and does not compromise color or feeling of fabrics.