Essential Threads | Frequently Asked Questions

Q: What colors are available and will you be adding new colors soon?

A: We currently offer 8 colors: Black, Hunter Green, Caribbean, Essential Grey, Light Blue/Ceil, Navy, Royal, Wine. Additional colors will be added as we build our brand.

Q: Do you offer maternity pants?

A: We do not currently have maternity style pants, but some pregnant people enjoy wearing the Pomfrey wide leg pant because of its wider waistband.

Q: Do you have petite or long sizes?

A: We currently do not offer petite or long sizes.  Check out the size chart for the lengths of our pants, and don't forget about alterations--our scrubs can be nicely hemmed by your local seamstress (or you!).

Q: What are the washing instructions for Essential Threads garments?

A: Wash in warm water with standard detergent.  Some washers have a quick wash and that works well.  Also, try adding a second rinse if you see detergent residue (because they are fluid-resistant, detergent residue can pool and dry visibly).  Dry on delicate cycle and remove garments immediately to reduce wrinkling. Do not use fabric softener.

Q: Are your scrubs bleach resistant?

A: No. Do not use chlorine bleach.

Q: Do you have discounts for Group orders?

A: Yes, please email lisa@essentialthreads.com

Q: What is your return policy?

A: Essential Threads will happily accept your return for unwashed, unworn garments in original condition with all tags attached. Returns are accepted within 30 days of ship date for a full refund. Exchanges can be made within 30 days of the original ship date. 

Closeout items are not eligible for refunds or exchanges. Group order returns are subject to a 20% restocking fee.

Please send all returns to:

Q: Does Essential Threads guarantee its items?

A: Yes, Essential Threads guarantees its items to be free of manufacturer defects and will accept returns for items deemed defective beyond normal wear and tear. Defective items will be replaced with Essential Threads credit.

Q: What is the advantage of Essential Threads antimicrobial technology?

A: We have upgraded to aerosilver fabrics which have been tested and found to significantly reduce the growth of MRSA, pneumococcus species, and other bacteria.  Additionally, the yarns that make up the fabric are made with a 4-leaf cross-section shape to promote a moisture management (wicking) function by capillary action. Using this yarn, as compared to conventional round yarns, minimizes any potential interference from the water-resistant finish on the fabric surface and provides long-term performance.  All together, the manufacturing process of the yarn and the weave of the fabric provide odor protection, inhibit the growth of bacteria, yeast, algae, and other microorganisms that cause odor and fabric damage, and increase the lifespan and durability of the product.

Q: How long will Essential Threads fluid repellency last?

A: The yarns are treated with a water-resistant coating prior to being woven into the ripstop fabric and it is estimated to last approximately 50 industrial washes, or about 1 year of use under normal conditions.

Q: Does Essential Threads unique antimicrobial features have any adverse effects on the comfort or quality of the garment?

A: The aerosilver technology does not cause skin irritation issues, and does not compromise the color or feel of our fabrics.